How do I know if my booking has been successful?

Depending on your chosen method of payment, the system will send you the appropriate instructions by email:

– credit card: at the time of payment, the user will be transferred to the secure payment system where they will be instructed to enter their credit card details. Once the transaction is complete, the user will be returned to the booking system and able to download their ticket, which will also be sent via email along with useful information on how to reach the boarding pontoons and how to return to the departure locations.
In the event that the transaction is unsuccessful, please see the email sent by the system containing a link to try again: if the second attempt is also unsuccessful, please contact our offices on the following email address info@ilburchiello.it indicating your reservation number and the problem you encountered.

– bank transfer: the system will send an email indicating the bank details and the time within which to make a payment.